Privacy Policy

Last Updated: October 27, 2023

This Privacy Policy describes how Carlo plus (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from molentria.top (the “Site”).

1. Information We Collect

a. Personal Information You Provide to Us

When you interact with our Site, we collect personal information you voluntarily provide, such as when you:

  • Create an account: Name, email address, password.
  • Make a purchase: Name, billing address, shipping address, email address, phone number, payment information (e.g., credit card details). Please note that we do not store full credit card numbers; these are securely processed by our third-party payment processors.
  • Sign up for newsletters or marketing communications: Email address.
  • Contact customer support: Name, email address, and the content of your communication.
  • Participate in surveys or promotions.

b. Automatically Collected Information (Usage Data & Cookies)

When you visit our Site, we automatically collect certain information about your device and interaction with our Site. This includes:

  • Device Information: IP address, browser type, operating system, device type, unique device identifiers.
  • Usage Information: Pages viewed, products viewed, time spent on pages, referral sources, search terms, and clickstream data.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts.

What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies:

  • Strictly Necessary Cookies: Essential for the operation of our Site, e.g., to enable you to add items to your shopping cart and access secure areas.
  • Performance/Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously, allowing us to improve its functionality.
  • Functionality Cookies: Used to remember your preferences (e.g., language or region) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or accept cookies, or to delete specific cookies. Please note that disabling cookies may affect the functionality of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending order confirmations, shipping notifications, and updates.
  • Manage your account and provide customer support.
  • Personalize your shopping experience and recommend products that may interest you.
  • Improve our Site, products, and services, including through analytics and research.
  • Communicate with you about promotions, new products, and other marketing materials (if you have opted in).
  • Detect and prevent fraud, security breaches, and other prohibited or illegal activities.
  • Comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., PayPal, Stripe), shipping and fulfillment (e.g., USPS, FedEx), data analytics, marketing and advertising services, and IT support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or investigate potential violations of our terms and conditions.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you with third parties for various purposes, including marketing, analytics, and research.

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or based on legitimate interests.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Company/Owner Name: Carlo plus
Website: molentria.top
Address: 3986 Weekley Street, San Antonio, TX, US
Email: [email protected]
Phone: 210-418-6904